FAQs

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Pre-Order Guidelines

PLEASE READ CAREULLY

PRE-ORDER PERIOD: Aug 4 - 11, 2025
DOP:  Aug 11, 2025

    1. Read all details thoroughly and review your order before placing it.
    2. Be 100% sure. Once you submit your preorder, strictly no cancellations allowed.
    3. Production will take up to 3-6 weeks after the Pre-Order period.

    Production & Merch ETA

    When will I receive my pre-ordered items?
    - All merchandise will be manufactured by our trusted local makers. This means, it will take 2-3 weeks for them to finish production.
    - Apparel merch will be sewn and printed by our trusted local manufacturers. This means, it will take 3 weeks up to 1 month for them to finish production.

    Once they arrive at our location, it will take about 1 week for us to sort, quality-check and pack your orders.

    Delivery will take 2-3 days for MM and Cavite orders. 3-5 days for Luzon orders. 5-7 days for Visayas and Mindanao orders.

    International Delivery will depend on the country. Expect the ETA to be around 3-6weeks for Postal shipments.

    Payment

    What are the international modes of payment you accept?
    • PayPal (via paypal.me link)
    • Wise (Wise > Wise / Wise > GCash)
    • All major Credit and Debit cards (via Maya Checkout)

    What are the local MOP?
    • UnionBank (manual)
    • GCash (manual)
    • Maya (manual)
    - For Manual Payments details will be sent to you via email once your order is confirmed.

    • Payment via Maya Checkout (accepts major e-wallets) is also available but Manual Payments are preferred for local orders.

    Is COD available?
    - To streamline the shipping process, we opted for NON-COD delivery.

    Until when can I settle my payment?
    - You may settle your payment within 48 hours after receiving the Order Confirmation email.

    Local Shipping

    How much is the shipping fee?

    GoGo Xpress [Small | Medium Pouch]:
    • Cavite - 85 | 100
    • Manila - 95| 100
    • Luzon - 140 | 170
    • Visayas - 160 | 190
    • Mindanao - 180 | 210

    J&T [Small | Medium Pouch]:
    • Cavite - 80 | 155
    • Manila - 95 | 165
    • Luzon - 95 | 155
    • Visayas - 100 | 180
    • Mindanao - 105 | 195
    **Fees are subject to change depending on total weight

    Where do you ship from?
    - We ship from Cavite.

    Why do the Shipping Fees cost that much?
    - To give your merchandise enough space and protection, we use a Medium Pouch (12x18 inches) for items like shirts or multiple qty orders. For small orders like stationery, base rates will apply.

    Is COD available?
    - To streamline the shipping process, we opted for NON-COD delivery.

    Can I have my order shipped via Shopee Checkout?
    - No, SCO will not be available this time. Shopee has deleted my checkout link listing so to avoid any penalties I opted not to create a new listing. Hoping you can understand 🙏

    How much will the SF be for larger quantity orders?
    - Shipping fees for bulkier items (3+ hoodies, shirts, etc) are subject to change depending on which mailer pouch they will fit into (for GGX) and the total order weight (for J&T).

    WW Shipping & GOs

    Do you ship worldwide?
    Yes, fees are calculated at checkout. If it says your country is unavailable, please DM me on twitter so I can arrange/fix shipping for you.

    What courier do you use for intl orders?
    Worldwide Shipping will be done thru Postal Services (SG Post and PhilPost). Postal ETA is 3 to 6 weeks.

    Are there any GOs for the preorder?
    Yes! You can find the list of ongoing GOs here.

    Sizing & Fit

    ✷ T-SHIRTS ✷

    IMPORTANT NOTE: The acid wash shirt and raglan/crop tops have different measurements. Please check the sizes carefully.
    We suggest you go for your usual size for a comfortable fit. If you want an oversized fit, go one size up.

    ✷ HOODIES ✷

    We suggest you go for your usual size for a comfortable fit. If you want an oversized fit, go one size up.

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